OTHEE Technologies Platform

MoWave Overview

MoWave is a self-hosted, modular ERP, CRM, ISP, Project Management, and Engineering Operations platform designed specifically for OTHEE Technologies.

One platform. Every operation. Built for OTHEE.

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Unify OTHEE's security, telecom, ISP, software, and field-service operations on a single self-hosted platform.
Give leadership real-time visibility across sales, projects, inventory, billing, and technician dispatch.
Replace fragmented spreadsheets and siloed tools with modular, role-based workflows.
Keep data sovereignty — hosted on OTHEE infrastructure with Docker, not locked into third-party SaaS.
Scale from a single Kampala HQ to multi-branch, multi-tenant operations across East Africa.
Deliver a mobile-first experience for technicians, sales teams, and managers in the field.

Operational Excellence

Streamline quote-to-cash, procurement-to-delivery, and ticket-to-resolution cycles with integrated modules and automation.

Customer 360°

Centralize CRM, service history, billing, and project records so every team sees the same customer truth.

ISP & Field Service Ready

Support hotspot billing, subscriber management, technician dispatch, and on-site job completion from day one.

Financial Control

Tie invoicing, payments, procurement, and inventory to projects and service contracts with audit-ready reporting.

Secure & Compliant

Role-based access, session security, audit trails, and self-hosted deployment aligned with enterprise expectations.

Future-Proof Architecture

Modular Spring Boot services, Flutter mobile apps, and an AI-ready data layer for predictive ops and assistants.

Backend

Java 17+
Spring Boot
Spring Security
REST APIs
WebSocket (real-time)

Mobile

Flutter
iOS & Android
Offline-capable field app
Push notifications

Data Layer

PostgreSQL
Redis (cache & queues)
Structured migrations
Backup & replication ready

Admin & Web

PHP admin shell (Othee platform)
Modern responsive UI
Module registry & RBAC
API-first integration

Hosting & DevOps

Self-hosted Docker
VPS / dedicated server
CI/CD pipelines
Health monitoring & logging

Integrations

Mobile Money (PawaPay)
Payment gateways
WhatsApp & SMS
Email notifications
Maps & GIS

Dashboard Executive command center with KPIs, alerts, and cross-module widgets.

Real-time snapshots of revenue, open tickets, project status, inventory levels, and field technician activity. Customizable widgets per role — CEO, operations, finance, and support.

CRM Contacts, companies, deals, and activity tracking.

Manage leads from quote requests through closed deals. Log calls, meetings, and follow-ups. Link opportunities to projects, invoices, and service contracts.

Service Management Catalog, packages, labour rates, and installation templates.

Define service categories, equipment, materials, brands, maintenance plans, and documentation. Powers accurate quotations and standardized field delivery.

Quotation Configurable quote builder with pricing rules and lead capture.

Dynamic questionnaires, service-based pricing, PDF export, and conversion to projects or orders. Integrated with the public website quote flow.

Inventory Warehouses, stock levels, and movement tracking.

Multi-warehouse stock control, low-stock alerts, issue/return workflows tied to projects and installations, and valuation reporting.

Procurement Vendors, purchase orders, and goods receipt.

Vendor management, PO approval chains, receiving against orders, and cost allocation to projects or inventory.

Project Management Projects, tasks, milestones, and resource planning.

Plan installations and enterprise deployments with Gantt-style timelines, task assignments, dependencies, and budget vs. actual tracking.

Technician Management Skills, schedules, dispatch, and performance metrics.

Technician profiles, certifications, availability, job assignment, route optimization hooks, and SLA compliance dashboards.

Field Service App Flutter mobile app for on-site job execution.

Job checklists, photo capture, signature collection, parts usage, time logging, and offline sync for technicians in the field.

ISP Management Subscribers, plans, RADIUS, and network provisioning.

Hotspot and broadband subscriber lifecycle, plan management, voucher billing, captive portal integration, and bandwidth analytics — aligned with NETHUB operations.

Billing Invoicing, recurring charges, and subscription billing.

Generate invoices from projects, services, or ISP plans. Support recurring billing, pro-rata adjustments, and multi-currency with UGX focus.

Payment Gateway Mobile money, card, and webhook reconciliation.

PawaPay and other gateway integrations with automated payment matching, receipt generation, and customer portal payment links.

Finance Accounts, expenses, and financial reporting.

Chart of accounts, expense tracking, revenue recognition, tax-ready exports, and integration with invoicing and procurement.

HRM Staff, departments, leave, and attendance.

Employee records, org structure, leave requests, attendance logs, and payroll-ready data export for OTHEE's 100+ workforce.

Document Management Centralized files, contracts, and version control.

Store SOPs, contracts, site surveys, handover documents, and compliance files linked to customers, projects, and assets.

Maintenance Scheduled maintenance plans and service contracts.

Recurring maintenance schedules, SLA tracking, preventive service reminders, and contract renewal workflows.

Fleet Vehicle tracking, assignments, and fuel logs.

Fleet registry, driver assignments, maintenance schedules, fuel and mileage tracking for field operations across Uganda and region.

Reporting & Analytics Dashboards, exports, and business intelligence.

Pre-built reports for sales, finance, inventory, and field ops. Custom filters, CSV/PDF export, and trend analysis for leadership decisions.

Notifications Email, SMS, WhatsApp, and in-app alerts.

Multi-channel notification engine with templates, delivery logs, customer preferences, and automation triggers for key events.

Security RBAC, audit logs, and session hardening.

Granular module permissions, two-factor readiness, CSRF protection, rate limiting, and comprehensive audit trails for compliance.

Future AI AI assistants, predictive analytics, and automation.

Roadmap for AI-powered quote assistance, demand forecasting, anomaly detection, chatbot support, and intelligent dispatch recommendations.

Multi-Branch / Multi-Tenant Branch isolation with consolidated group reporting.

Support multiple OTHEE branches or white-label tenants with data separation, branch-level admins, and group-wide analytics.

Phase 1 — Internal Unification

Single source of truth for OTHEE

Consolidate CRM, projects, inventory, billing, field service, and ISP operations into one self-hosted platform. Replace spreadsheets and disconnected tools across Kampala HQ and regional branches.

Phase 2 — Operational Intelligence

Data-driven decisions at every level

Layer in analytics, AI-assisted quoting, predictive maintenance, and intelligent dispatch. Give leadership and managers real-time visibility without exporting to external BI tools.

Phase 3 — Multi-Branch Scale

East Africa expansion ready

Enable branch isolation, consolidated group reporting, and mobile-first field workflows across Uganda, Kenya, Tanzania, and Rwanda — with offline-capable technician apps.

Phase 4 — Platform Licensing

Product company, not only services

Package MoWave as a licensable white-label platform for ISP operators, security integrators, and engineering firms. OTHEE becomes a technology product company with recurring platform revenue.

Phase 5 — Ecosystem Hub

Africa's integrator operations standard

Open APIs, partner marketplace, and industry-specific modules (NETHUB ISP, CCTV, solar, telecom). Position MoWave as the default operations layer for African technology integrators.

Ready to explore MoWave?

Access the admin console, request a demo, or speak with the OTHEE team about deployment and customization.

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